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Return and Refunds Policy
At Queen of Jewelry Ltd, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.
Return Policy
Customers have the right to return an item within 14 days of delivery.
Items must be unused, in original packaging, and with tags attached.
If you receive a faulty or incorrect item, we will cover the return shipping costs. You may choose a repair, replacement, or full refund.
How to Initiate a Return
Contact our customer support at queensjewellery.88@gmail.com
with your order number and reason for return.
We will provide a return authorization and shipping instructions.
Pack the item securely and ship it back using the provided return method.
For any questions, please reach out to us at queensjewellery.88@gmail.com.
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